How to fix “Google Update installation failed with error 0x8004071c”

06 Jan

January 6, 2010

I just tried to install Google Chrome on my Windows 7 machine and was faced with this obscure error message.

I found the answer on the Chrome support site – it’s caused by the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\Setup\State\ImageState

Mine was set to IMAGE_STATE_UNDEPLOYABLE. Removing this value enabled the Google Chrome installer to proceed as normal.

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Tags: chrome, google, install, update

4 replies

yuyu says:
May 22, 2011 at 7:20 am

i deleted the IMAGE_STATE_UNDEPLOYABLE but is still not working. any other solution?
Chris Barnes says:
May 31, 2011 at 10:22 am

Sorry Yuyu, I’m not sure why it’s still not working for you. It might be worth trawling the Chrome support site some more.
mhmd says:
August 3, 2011 at 12:13 pm

Try the Offline Installer
http://www.filehippo.com/download_google_chrome/download/f80169be007a32f3eadf345e8b3f40d3/
Lillebro says:
March 1, 2013 at 4:54 pm

It worked for me: you have to delete the value name “ImageState” complete, not only the value data!

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