Chris: Geek Guy

Having held an AA membership for just under a year, I recently had occasion to call them out for the first time. I wasn’t at all pleased with the experience, so decided to vote with my feet and look into signing up with one of their competitors.

When I mentioned this to a colleague, he recommended Auto Aid. Like the AA, the RAC and Green Flag, they provide breakdown cover for £37 per year, which is quite reasonable. They don’t operate their own recovery fleet, but instead send out a local garage to pick up your car. You then pay the cost of the recovery on your credit card and claim this back from Auto Aid. A year’s membership costs £37, which covers yourself and your spouse and includes recovery to and from anywhere in the UK,  even if you break down on your doorstep.

I hadn’t heard of Auto Aid before my colleague mentioned it, but renowned financial expert Martin Lewis has good things to say about Auto Aid on his Money Saving Expert website so I decided to give it a go.

Their website is basic but tells you everything you need to know. I filled in the online application and received a call back the next day to confirm that I wanted to go ahead and to take my payment. Five minutes later, I was covered, and for a fraction of what the AA would have charged me for renewal.

Hopefully I won’t need to call them out any time soon, but if I do I’ll be sure to report back. I’d be very surprised if they did any worse than the AA though, given my recent experience!

View all 4 comments or add your own

Buried in my AA (Automobile Association, that is…) renewal documentation, I spotted that they’ve provided land line telephone numbers as an alternative to the usual non-geographical 0800/0870 numbers, which cost extra from most mobile phones:

• For breakdowns, the number is 0121 275 3746.
• For membership enquiries, the number is 0161 332 1789.

Sites such as Say No To 0870 regularly publish user-submitted geographic numbers for many companies, but kudos to the AA for providing official numbers without having to jump through such hoops. Less kudos to them for taking 2 hours to tow my broken-down car, instead of the promised 45 minutes, but that’s another story.

Be the first to comment on this post