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	<title>Chris: Geek Guy &#187; ipad</title>
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	<description>Tech news and other stuff from a UK-based web developer and all-round geek</description>
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		<title>The iPad 2 saga (aka Best Buy fail)</title>
		<link>http://chris.gg/2011/04/the-ipad-2-saga-aka-best-buy-fail/</link>
		<comments>http://chris.gg/2011/04/the-ipad-2-saga-aka-best-buy-fail/#comments</comments>
		<pubDate>Sat, 09 Apr 2011 12:41:42 +0000</pubDate>
		<dc:creator>Chris Barnes</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[best buy]]></category>
		<category><![CDATA[comet]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[hmv]]></category>
		<category><![CDATA[insight]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[ipad 2]]></category>
		<category><![CDATA[tesco direct]]></category>
		<guid isPermaLink="false">http://chris.gg/?p=840</guid>
		<description><![CDATA[Having resisted the original iPad, I succumbed to the temptation of the iPad 2 and placed an order via the online Apple Store at 9am on the UK launch day, March 25th. Unfortunately, due to demand, I was given an estimated shipping date of 15 April, with estimated delivery on 26 April, inexplicably eleven days [...]]]></description>
			<content:encoded><![CDATA[<p>Having resisted the original iPad, I succumbed to the temptation of the iPad 2 and placed an order via the online <a href="http://store.apple.com/uk">Apple Store</a> at 9am on the UK launch day, March 25th. Unfortunately, due to demand, I was given an estimated shipping date of 15 April, with estimated delivery on 26 April, inexplicably eleven days after shipping &#8211; a far cry from the experience I had when I pre-ordered my iPhone 4 and it arrived on launch day.</p>
<p>I thought I&#8217;d be OK to wait, but having played with one in the <a href="http://www.apple.com/uk/retail/bullring/">Birmingham Bullring Apple Store</a> last week (who didn&#8217;t have any stock available to take away on the day), I started getting twitchy fingers &#8211; as well as considering going for a 32GB model instead of the 16GB I&#8217;d ordered through Apple &#8211; so started watching the very useful <a href="http://www.ipad-stock.co.uk">iPad-Stock.co.uk</a> website.</p>
<p>After a couple of false alarms &#8211; <a href="http://direct.tesco.com">Tesco Direct</a> occasionally showed stock but every time I got to the checkout, I was told it was out of stock, and a friend managed to order one from <a href="http://www.hmv.co.uk">HMV</a> only for his order status to change to &#8220;pre-order&#8221; within hours &#8211; I eventually managed to find some stock, this time at <a href="http://www.bestbuy.co.uk">Best Buy</a>, the US electronics giant who have recently opened up shop (physically and online) in the UK. All went well, until I put my credit card details in&#8230; declined!</p>
<p>I tried a couple of different cards &#8211; one credit, one debit &#8211; and strangely both of those failed as well. My phone then rang &#8211; it was Tesco Bank, the issuer of my main credit card, who wanted to go through a few transactions with me to make sure they weren&#8217;t fraudulent. Having verified that the declined Best Buy transaction (along with a few previous purchases elsewhere) were legit, the operator unblocked my card and said that I should be able to put the order through again.</p>
<p>Great, I thought, so I input my card details again &#8211; still no joy! So I phoned Best Buy, who helpfully told me that my account had been blocked for 24 hours due to the original declined transaction and I was welcome to try again tomorrow. When I asked if there was any way around this, I was told not &#8211; I couldn&#8217;t even order over the phone. A friend of mine had a similar experience, so I wonder how many potential orders Best Buy have lost out on due to this dubious &#8220;security&#8221; measure &#8211; I can imagine a lot of banks and card issuers have declined cards as people suddenly dropping some £500 on an electronics website could well appear fraudulent without speaking to the customer first.</p>
<p>Knowing that the Best Buy stock was likely to have run out by the following day, I decided to go elsewhere. At the time, <a href="http://uk.insight.com">Insight</a> were showing stock of the black 32GB Wi-Fi model that I wanted, so I decided to place an order with them. The deal wasn&#8217;t as good as the Best Buy one, as I had to pay £12 delivery, but if it meant I could have the iPad in my hand sooner, I was happy to fork out.</p>
<p>I was pleased to see that the website accepted my credit card details&#8230; then dismayed when I got an email later saying that it had been declined. By the time I read the email on that same evening, Insight&#8217;s phone lines had closed, and as it was a Friday I wouldn&#8217;t be able to give them a different card to try until the following Monday. Another retail fail &#8211; why doesn&#8217;t the site have an option to update the payment method via the website when the phone lines are closed?</p>
<p>So, having exhausted my options, I gave up for the day. At around 10.30 this morning, I had a quick look at iPad-Stock, not expecting to see anything, but to my surprise there was stock showing at <a href="http://www.comet.co.uk">Comet</a>. They were offering free delivery for Tuesday, or £6 for a Monday (7am-6pm) delivery. It&#8217;s not like me to pay extra to receive something a day early, but this is the iPad 2 we&#8217;re talking about&#8230; My order went through successfully and I got an email confirmation, so all good so far.</p>
<p>I haven&#8217;t cancelled my Apple order yet &#8211; I thought I&#8217;d wait until my Comet order is fulfilled, so I have something to fall back on in case of problems. However, a friend of mine also put an order through with Comet and tried to cancel his Apple order immediately, and was told that the order was already being shipped and couldn&#8217;t be cancelled &#8211; so he ended up cancelling his Comet order. I&#8217;ll wait and see what happens on Monday &#8211; worst case is I can&#8217;t cancel it and have to return it to Apple when it arrives, or sell it on to a friend or colleague (at cost price, naturally &#8211; I can&#8217;t be bothered eBaying it).</p>
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		<slash:comments>2</slash:comments>
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		<title>How to cut your own micro SIM card for free, in time for iPhone 4 launch day</title>
		<link>http://chris.gg/2010/06/how-to-cut-your-own-micro-sim-card-for-free-in-time-for-iphone-4-launch-day/</link>
		<comments>http://chris.gg/2010/06/how-to-cut-your-own-micro-sim-card-for-free-in-time-for-iphone-4-launch-day/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 18:41:04 +0000</pubDate>
		<dc:creator>Chris Barnes</dc:creator>
				<category><![CDATA[Hints & Tips]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[cutter]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[micro-sim]]></category>
		<category><![CDATA[microsim]]></category>
		<category><![CDATA[mini-sim]]></category>
		<category><![CDATA[sim]]></category>
		<category><![CDATA[stencil]]></category>
		<category><![CDATA[template]]></category>
		<category><![CDATA[trim]]></category>
		<guid isPermaLink="false">http://chris.gg/?p=770</guid>
		<description><![CDATA[I braved the queues (actually, the barrage of error messages) on Tuesday, 15 July, to pre-order my iPhone 4 direct from Apple. Hopefully I&#8217;ll save in the long run as I&#8217;m planning to go for a £10-15 pay-as-you-go or SIM-only contract deal rather than being tied in to a £30+ contract for 18 to 24 [...]]]></description>
			<content:encoded><![CDATA[<p>I braved the queues (actually, the barrage of error messages) on Tuesday, 15 July, to pre-order my <a href="http://store.apple.com/uk/browse/home/shop_iphone/family/iphone?mco=OTY2ODA2OQ">iPhone 4 direct from Apple</a>. Hopefully I&#8217;ll save in the long run as I&#8217;m planning to go for a £10-15 pay-as-you-go or SIM-only contract deal rather than being tied in to a £30+ contract for 18 to 24 months.</p>
<p>Until I&#8217;ve figured out which operator to go with, I plan to stick with my current O2 contract. I&#8217;ve crossed my fingers that O2 will ship me a microSIM before I get the phone, otherwise I will be going down the DIY route, trimming my existing SIM down using this <a href="http://www.macnotes.de/images/micro-sim-schablone-macnotes.pdf">PDF template</a>. In case you don&#8217;t read German, here&#8217;s a quick translation of the instructions:</p>
<blockquote><p><strong>Micro-SIM template for iPad/iPhone 4 SIM cards</strong></p>
<p>The Apple iPad (and upcoming iPhone 4) uses not a standard 25x15mm SIM card, but a micro-SIM. The micro-SIM format is 15x12mm, but the contact layout is identical to a standard SIM.</p>
<p>Therefore, it is possible to convert a standard SIM into a micro-SIM which can be installed in the iPad or fourth-generation iPhone.</p>
<p><strong>How does it work?</strong></p>
<ol>
<li>Print the <a href="http://www.macnotes.de/images/micro-sim-schablone-macnotes.pdf">stencil</a> at 100% &#8211; don&#8217;t shrink to fit the page. The outer black portion should match the size of your existing SIM.</li>
<li>Cut and paste the stencil on the back of the SIM (<strong>not</strong> on the contacts!). The white area must be exactly on the reverse side of the chip.</li>
<li>With sharp scissors, cut cleanly along the outline of the inner white area.</li>
<li>Remove the stencil. If necessary,  diagonally trim the corners and/or grind down the edges with a nail file.</li>
</ol>
</blockquote>
<p>I accept no responsibility if you damage your SIM by following these instructions&#8230; in fact I&#8217;m too busy worrying about whether I&#8217;ll break mine!</p>
<p>There are commercial card cutters that can do the job, but I can&#8217;t justify spending upwards of £20 for something I&#8217;ll only use once or twice at most, and again there&#8217;s no guarantee that the item would be delivered by launch day.</p>
]]></content:encoded>
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		<slash:comments>5</slash:comments>
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