Comments on: FoneM8store: Buyer beware!

By: Doug McKenzie

Doug McKenzie — Tue, 08 Feb 2011 21:37:30 +0000

Not brave, Chris; I just felt like a numpty coming all the ‘high and mighty IT King’ when I was completely and utterly wrong. I did tell ‘Darrel’ that I was out of order and he took it well. I’ll make it up by buying something else from the store.
Whilst I’m here (I just tripped over this site looking for info about FoneM8) does anyone fancy doing a skydive from 13,000′ for free? I have no commercial interest in asking.

By: Chris Barnes

Chris Barnes — Tue, 08 Feb 2011 17:14:48 +0000

Oops, it was brave of you to admit to that, Doug ;)

I’ve noticed a similar problem with the iPhone 4 bumper – it accommodates official Apple cables fine, but some unofficial cables don’t fit.

By: Doug McKenzie

Doug McKenzie — Tue, 08 Feb 2011 16:49:29 +0000

How embarrassing. I had put on a fancy protective cover and the inner one was blocking the car charger but not the mains one.

Anyone got a recipe for humble pie?

By: Doug McKenzie

Doug McKenzie — Tue, 08 Feb 2011 08:09:34 +0000

My saga is just starting… I ordered (and received) a car phone charger for my new iPhone 3GS. It didn’t fit so I emailed ‘Darrel’ to tell him that it was obviously the wrong one.

I got an email back the same day saying “They should be the same unless it has been manufactured incorrectly, can you try it again?”

My reply was “At the risk of sounding smug, both my partner and me work in IT and have done so for over 35 years between us. If I say the attachment is incorrect, it is.

I spent 20 minutes trying to connect it and she spent another 15. If either of us were to try again we would be in serious danger of damaging the equipment or each other.

As I said in my original email, I used a magnifying glass to compare the two and they are different. Short of using a vice to try and connect them, I don’t know what else to suggest. They simply don’t fit!”

A new charger arrived the following day, but again, it didn’t fit and I sent another email to that effect. The reply was “Please do not take this the wrong way, but could you get someone else to try them, they just do not go wrong and to get 2 the same does just not sound correct?”

Now seething, I took a photograph of the two connecting heads placed together (the mains charger, which fits and their car charger). The photograph clearly shows that the connecting guides are different in size and distance apart. I’ll send it to him this morning and see what happens.

I won’t hold my breath.

By: Chris Barnes

Chris Barnes — Sat, 23 Oct 2010 14:10:34 +0000

Good luck Dave – hope it ends well for you!

By: Dave

Dave — Fri, 22 Oct 2010 16:10:29 +0000

Im having problems with these guys. They sent a ds battery within 2 days of order but it wouldnt charge so emailed and they told me to send it back which i did. They now reckon they havent recieved it 3 weeks later then finally (i hoped agreed) to send me a replacement. Today they ask me to confirm my address (is this delaying tactics). I still wonder if replacement will arrive and work.

By: Chris Barnes

Chris Barnes — Thu, 02 Sep 2010 19:01:37 +0000

Ouch! Good luck, Keira – please let me know the outcome.

By: Keira

Keira — Wed, 25 Aug 2010 21:04:12 +0000

I recently purchased a phone case as it was marginally cheaper than eBay. It arrived in good time, but is broken. When I asked to return it, I was given the standard instructions. I asked how they were going to refund my postage back to them (after all, it’s not my fault it’s broken!) and received the reply “what? how will you get the cost of postage to return the item refunded to you?” from the ever courteous Maria!

Wish me luck!

By: Mike Worthington

Mike Worthington — Wed, 09 Jun 2010 16:38:23 +0000

Wish I had read this before ordering with FoneM8…. now I’m in the same boat, waiting for an overdue delivery and no reply to my emails from them.
BUYER BEWARE!!

By: Chris Barnes

Chris Barnes — Wed, 12 May 2010 21:08:12 +0000

Sorry to hear that others are having trouble with FoneM8 too. I hope you get your money back soon!

It’s good to see that this blog post is appearing in #4 on Google, just below a couple of FoneM8store’s Amazon pages and a defunct site at fonem8.com, so at least people who Google the name will hopefully think twice before giving them any more business!