Comments on: Royal Mail’s Smart Stamp

By: Mike G

Mike G — Wed, 04 May 2011 11:30:19 +0000

The eby version does work with Win 7. I have a machine working with this. But it does not seem to work with IE9.

By: Chris Barnes

Chris Barnes — Wed, 30 Jun 2010 20:11:52 +0000

Richard – have you tried running SmartStamp in compatibility mode?

http://www.sevenforums.com/tutorials/316-compatibility-mode.html

I haven’t tried SmartStamp on Windows 7 so I don’t know whether it will work, but it’s definitely worth a shot.

By: Richard

Richard — Wed, 30 Jun 2010 09:49:51 +0000

Is anyone using SmartStamp on Windows 7?
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Not only does it not work for me, but the instructions include the usual specifications and seem to imply that XP is the latest version.

Incidentally I found the program worked on my XP machine (before it blew up.)

By: Marcelino Klecha

Marcelino Klecha — Fri, 19 Mar 2010 17:12:19 +0000

Enjoyed reading this post, thanks

By: P Cook

P Cook — Fri, 24 Jul 2009 14:05:15 +0000

I have a problem, which is, when I try to use my excel address book Smart Stamp Freezes. Does anyone know how to resolve this as the help line say this is a one off. My colleague has no problem with it and we use the same packages.

Thanks

Pat

By: C Airlie

C Airlie — Thu, 16 Jul 2009 13:19:47 +0000

Hi David G. Having the same problem and cannot for the life of me work it out, I’ve tried what you said to no avail. Can you tell me what version of Internet Explorer you were using? Were you online through a proxy server? Any other hints would be great if you have any. I’ll keep checking this page for replies.

Thanks,

Colin

By: David G.

David G. — Tue, 24 Feb 2009 15:48:21 +0000

I have solved the SmartStamp problem I outlined above. In Internet Explorer, the setting “Internet Options / Advanced / Do not save encrypted pages to disc” should be unchecked.

Perhaps it is one of those bizarre Microsoft things: if you access a secure site, you might want to prevent your PC from caching the pages, for security reasons. But if you do that, application software cannot access then the data

By: David G.

David G. — Sun, 01 Feb 2009 16:59:15 +0000

If anyone’s still reading these comments…. I have been using SmartStamp since the start date, and it has always worked fine UNTIL NOW. I can no longer get it to work from my PC, which is very frustrating. The help desk has not responded apart from an acknowledgement of my problem. The problem is that it will not communicate with the server. I tried… uninstalling Norton Internet Security, uninstalling SmartStamp, cleaning the registry (errorKiller), reinstalling SmartStamp (but not Norton) and disabling Windows XP Firewall. I also installed a packet sniffer that shows that smartStamp *is* exchanging data with the server. But when I try to log on (typing in my account number etc), it says “Verifying your Internet connection settings failed”. The info Im giving on connection settings, proxies etc is correct. What on earth’s going on? If anyone can help I would, of course, be very grateful.

By: Nigel

Nigel — Tue, 14 Oct 2008 04:25:00 +0000

We use Smartstamp fairly extensively, running it under win4lin on Linux to print postage for our small business. It generally works fairly well, apart from being a rather rough edged bit of software (we use sheets of labels and have issues with printing multiple different stamps on sheets, problems with logo settings and general clunkiness). It would be so great to not have to run up win4lin everytime, but installing under wine doesn’t seem to work because it can’t detect the version of IE that it wants.

Its a nice idea, but really wants a rewrite to smooth it off and remove the dependency on IE.

By: Bob

Bob — Sun, 31 Aug 2008 20:27:26 +0000

Just installed smartstamp and bought an annual account.
I can log in fine to the website.
I can change printing password fine.
I can’t log in using smartstamp software.

Regardless of how great the software and service is potentially, it’s worth nothing if it doesn’t work.

I’m now waiting for a refund.